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Terms & Conditions

Effective Date: [7/22/2025]

Welcome to the website of SPL Cleaning Service LLC ("Company", "we", "us", or "our"). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully

1. Services and Modifications

SPL Cleaning Service LLC offers residential and/or commercial cleaning services. We reserve the right to modify, suspend, or discontinue any aspect of our services or website content at any time, without notice. We may also revise these Terms at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

2. Booking and Payment

You may book our services through our website, phone, or email. Payment is due at the time of service unless otherwise agreed. Accepted payment methods include:

  • Major credit/debit cards

  • Electronic payments (e.g., PayPal, Venmo)

  • Cash or check (if approved in advance)

All rates, fees, and terms of payment will be communicated during the booking process. Failure to pay may result in service cancellation and/or additional charges.

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3. Cancellations and Rescheduling

We require a minimum of [24–48] hours' notice for cancellations or rescheduling. Late cancellations may result in a cancellation fee. No-shows or last-minute cancellations may be charged the full-service amount.

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4. Warranties and Service Guarantee

We strive to deliver high-quality cleaning services using professional staff and cleaning products. However, we do not guarantee that our services will meet every customer’s individual expectation.

If you are dissatisfied with any aspect of our service, please notify us within 24 hours so we can attempt to resolve the issue promptly. Your satisfaction is important to us. 

 

​5. Liability & Insurance

  • SPL Cleaning Service maintains [General Liability Insurance / Business Insurance] to protect against accidental property damage or injury caused by our team.

  • We are not liable for:

    • Pre-existing damage, normal wear and tear, or items not securely fastened.

    • Loss or damage to items of high value not disclosed in writing before service.

  • Customers must report damages within 24 hours of service completion.

 

​6. Account Suspension or Termination

We reserve the right to suspend or terminate your access to our website or services if you violate these Terms, misuse the site, or engage in conduct we determine to be unlawful or harmful to others.

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7. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [contact@splcleaningservice.com]
Phone: [‪(612) 208-2596‬]

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